// The Vault
Tech answers, in plain English.
Plain-English answers to everyday tech problems: email, Wi-Fi, scams, passwords, phones and more. Free to read, easy to share.
Topics
Browse by topic
E EmailMissing emails, sending problems, setup and spam.
5
W Internet & Wi-FiSlow Wi-Fi, dropouts, speeds and choosing a provider.
8
N Home networkRouters, modems, passwords and troubleshooting.
5
C ComputersSlow PCs, updates, crashes, storage and batteries.
7
P Phones & tabletsStorage, battery, new phones and lost phones.
5
S Scams & securitySpot scams, stay safe, and what to do if it happens.
8
A Passwords & accountsPassword managers, two-factor and account recovery.
5
B Backups & dataBack up, recover, and wipe devices safely.
4
$ Buying & businessLaptops, printers and business email.
3
Most useful
Start here
#6Slow Wi-Fi? 10 things to check before calling your providerInternet & Wi-Fi#14Restart your modem and router the right wayHome network#19How to speed up a slow Windows computerComputers#29Lost or stolen phone: what to do right nowPhones & tablets#31Tech support scams: pop-ups and phone callsScams & security#35Scam texts: Canada Post, CRA, Interac and moreScams & security
How to use the Vault
- 1Search or pick a topic. Every entry starts with a quick answer.
- 2Follow the steps. Written for normal people, not IT pros.
- 3Share it. Every entry has a short link, like
braddoestech.ca/v/6, to send a friend.
Can't find your answer? Open a ticket or call 403-616-7495.
Everything
All 50 entries
Internet & Wi-Fi
- #6 Slow Wi-Fi? 10 things to check before calling your provider
- #7 Internet keeps dropping? How to find the cause
- #8 How to choose an internet provider in Calgary
- #9 What internet speed do you actually need?
- #10 How to run an internet speed test properly
- #11 Mesh Wi-Fi vs extenders: which fixes dead zones?
- #12 Where to put your router for the best Wi-Fi
- #13 Netflix or YouTube keeps buffering? Try this
Computers
- #19 How to speed up a slow Windows computer
- #20 Windows Update stuck or failing? What to do
- #21 Computer won't turn on? Try this first
- #22 Blue screen error (BSOD): what it means and what to do
- #23 Computer out of storage? Free up space safely
- #24 Make your laptop battery last longer
- #25 Should you repair or replace your computer?
Scams & security
- #31 Tech support scams: pop-ups and phone calls
- #32 How to spot a phishing email or text
- #33 Clicked a bad link? Do this now
- #34 Think you've been hacked? Step-by-step recovery
- #35 Scam texts: Canada Post, CRA, Interac and more
- #36 Do you need to pay for antivirus?
- #37 Is public Wi-Fi safe to use?
- #38 Keeping kids safe online: a simple setup